News
New Business Hours
On February 22, 2010, we have changed our operationing business hours from 8 AM - 4 PM PST to 8 AM - 4 PM EST (5 AM - 1 PM PST).
At this point, we have successfully transitioned most of our offices to the East Coast, so we have adopted standard East Coast hours.
This change should be seamless, but if you have any questions, feel free to contact us. Our hours have been updated on the Support & FAQs page, as well as on the Contact Us page.
New Friday Hours
On January 15, 2010, we have changed our Friday hours from 8 AM - 4 PM PST (11 AM - 7 PM EST) to 5 AM - 1 PM PST (8 AM - 4 PM EST).
We are shifting more of our operational structure to the East Coast, meaning on Fridays, the East Coast office will primarily be handling all calls, emails, etc.
This change should be seamless, but if you have any questions, feel free to contact us. Our hours have been updated on the Support & FAQs page, as well as on the Contact Us page.
Winter Holiday Hours
UB-04 Software, Inc. will be closed during the following 2009/2010 holidays:
December 24th - Closed at 12 PM PST
December 25th - All Day
December 29th - All Day
December 31st - Closed at 12 PM PST
January 1st - All Day
If you have any inquires during these times, please reference our Frequently Asked Questions page or send an email to Support@UB-04software.com
Updated Site
As of 11/26/2009, we have updated our landing page and will continue to be making changes throughout the entire site for the next few days. We hope that this allows visitors a more succinct and enjoyable travel through our site. If you have any questions or comments, please contact us.
10 Day Free Trial
All of our software downloads now have a 10 day free trial. This is a three day increase from our previous offering of 7 days. We believe these additional days are necessary to give prospective users more time to test the products.
Holiday Hours
UB-04 Software, Inc. will be closed Thursday (11/26/2009) and Friday (11/27/2009) for the Thanksgiving weekend. If you have any inquiries during these times, please send us an email to Support@UB-04software.com.
Clearinghouse Capabilities
Recently, UB-04 Software, Inc. expanded its corporate structure from software design, production, and sales to include EDI clearinghouse capabilities, which will further enhance and streamline the entire medical billing process. This will allow clients to submit primary and secondary claims, as well as many other types, directly through the website in UB-04 Software’s ‘Print Image’ format that will then be processed in the standard EDI 837 ANSI format and sent to the proper payers.
The Netwerkes and UB-04 Software, Inc. partnership will allow users to transmit, track, and access their claims from a single location, eliminating confusion. Additionally, the EDI clearinghouse partnership allows a vast reduction in per claim costs, which allows users to experience premium pricing that is not otherwise available on the open market. In essence, this will give clients real-time information about their claim submissions and allow them to obtain their money in an expedited fashion at a reasonable rate.
UB-04 Software’s EDI format software products, the HCFA-1500 (CMS 1500) EDI Clearinghouse software, the UB-04 (CMS 1450) EDI Clearinghouse software, and the Dental Association (J400) Fill & Print EDI software, will all be fully compatible with the new EDI clearinghouse capabilities. However, users are not required to utilize UB-04 Software’s software to gain access to these discounted prices; they need only have access to software that utilizes a ‘Print Image’ format. The synergy between the two companies is seen as a great step forward, giving expanded capacity to UB-04 Software, while at the same time allow customers to benefit.
Access/Excel Compatibility
We have added Microsoft Access and Microsoft Excel compatibilities to all of our software. Users will be able to Import From and Export To either of these programs from the File Menu. The Import From feature should allow large databases to be quickly and easily converted to claim forms and the Export To feature should allow users to catalog all of their completed claims in a single location. For specific information on this function, consult the Software Reference Guide from the Help menu.
Security Login Features
We have added a Security feature to the software that will allow further security measures to enhance HIPAA Compliance through Privacy and Security. For specific information on this function, consult the Software Reference Guide from the Help menu.
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